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• ron ngiam

  Jun, 21 2018
  ★ ☆ ☆ ☆ ☆
  Terrible! I sent my camera for sensor cleaning, later to find it had not been clean. It has been 4 weeks. During that time I did not get a chance to check the camera, it was still in the plastic wrapper. I sent the camera back, now they are charging me again for the cleaning. I inquire if the service have not been done, why do I have to pay additional fee for the service? They told me the company policy is maximum of 12 days they will redo the service. I asked where is this 12 days written. They told me this is not written anywhere. Is this legal? Even our credit card penalty is written however small fine print it is, you can typically find it written somewhere.

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